CANADA POST UPDATE

Order confidently, even during this Canada Post strike. We ship via multiple carriers. If you require shipping to a PO box, please contact us directly at info@helloeverist.com

SHIPPING
We aim to ship within two business days once an order has been placed (may increase during high volume times, pre-orders and promotions). In partnership with Bluebird, all shipping will be tracked and offset with quality 3rd party certified carbon credits to maintain a net neutral impact on our planet.

For peace of mind, all orders receive automatic package tracking. Please ensure your email is provided at checkout. We are not responsible for any duties/taxes/levies imposed by local governments or import agencies for International orders outside of the United States or Canada. All orders outside of US & Canada are shipped Duties & Taxes Paid (DDP) and sent via Passport.

We are not responsible for missing packages where address information has been incorrectly entered through the ordering process, or for packages damaged in transport. If the address provided is not verified by the selected courier and is returned to Everist, the customer will be responsible for any additional shipping costs to have the package resent.


SHIPPING TIMELINES
We do our best to get you your order as fast as possible, while also considering the most efficient, environmentally-friendly delivery route. Sometimes good things take time. We work hard to fulfill all orders within 2 business days, then the below list gives you a general timeline of what to expect for shipping.

Central USA & Canada - 3 to 5 business days
West Coast USA & Canada - 5 to 10 business days
Northern Canada / Islands - 7 to 10 business days
International - 8 to 14 business days

Note: Pre-orders will ship as soon as the product arrives at our warehouses. 


FREE SHIPPING
Free shipping is calculated at checkout when you exceed the below minimum spend, after discount codes but before taxes. Does not include Gift Cards as they are not included in calculating shipping rates.

United States - 75 USD
Canada - 90 CAD
United Kingdom - 85 GBP
Europe - 90 EUR
Australia - 160 AUD
Other - 105 USD

SUBSIDIZED SHIPPING RATES
For orders below the free shipping threshold, we are happy to offer subsidized rates that are calculated based on your location at checkout.


ORDER TRACKING
When your order is shipped from our warehouse, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package. If no email address is provided the shipping details will be sent via SMS.


ADDITIONS OR CANCELLATIONS
To avoid confusion and ensure a speedy delivery, please check your order carefully before you check out. That being said, we know that mistakes happen. If you have forgotten to add something to your order or you wish to change it, please email us immediately at info@helloeverist.com or send us a DM on Instagram. Just try to catch us before your order has shipped and we'll fix it!

If you wish to cancel your order completely, you must contact us within 12 hours by email: the order can only be cancelled if it has not been shipped. If the order has been shipped, then the order will stand and cannot be cancelled, and no refund will be issued.

Everist reserves the right not to ship and cancel an order for any reason.